Custom Bath & Shower | SMS Terms, Privacy Policy & Terms & Conditions

Locally Owned & Operated Bath and Shower Remodeling

Phone: 844-772-8821

Custom Bath & Shower

Bathroom Remodeling Designed Around Your Home

Custom Bath & Shower provides professional bath and shower remodeling solutions, including walk-in tubs, shower conversions, accessible bathroom options, and complete bathroom renovation services.

This page contains our SMS Communications policy, SMS Terms & Conditions, Privacy Policy, and Website Terms & Conditions.

Who We Are

About Custom Bath & Shower

Custom Bath & Shower is a bathroom remodeling company providing bath and shower renovation services for homeowners. Our work focuses on bath remodeling, shower remodeling, tub-to-shower conversions, walk-in tubs, and accessible bathroom solutions.

Custom Bath & Shower is locally owned and operated. We focus on delivering quality bath and shower remodeling without unnecessary corporate overhead, so homeowners can work directly with a team dedicated to their project.

We serve customers from our offices in Clive, Iowa and Irving, Texas. Service availability may vary by location.

Locally Owned & Operated

A family-oriented business focused on homeowners and the communities we serve.

Bath & Shower Focused

Our services center on bath and shower remodeling and renovation.

Accessibility & Customer Care

Options designed to help make bathrooms safer and easier to use.

What We Do

Our Bathroom Remodeling Services

Custom Bath & Shower offers bath and shower remodeling solutions tailored to each homeowner's space and needs.

Bath Remodeling

Professional bath renovation and replacement solutions.

Shower Remodeling

Custom shower renovation and replacement services.

Tub-to-Shower Conversions

Converting traditional bathtubs into more accessible shower spaces.

Walk-In Tubs

Walk-in bathing options designed for accessibility and comfort.

Hydrotherapy Tubs

Bathing solutions that may include hydrotherapy features.

Accessible Bathrooms

Bathroom remodeling options designed to improve accessibility and ease of use.

Bathroom Renovations

Broader bath remodeling and renovation services based on homeowner needs.

Shower Replacements & Bath Conversions

Replacing outdated showers and converting existing baths to better fit your home.

Text Messaging

SMS Communications

Custom Bath & Shower may use SMS/text messaging to communicate with customers and prospective customers who have submitted an enquiry, requested information, requested a quote, scheduled an appointment, or otherwise provided their mobile number in connection with our services.

Messages may include responses to enquiries, appointment confirmations, scheduling updates, service-related information, project communication, customer support, and follow-up regarding an existing enquiry or request.

Visiting or browsing this website does not constitute consent to receive SMS messages. Text messages are sent only to individuals who have provided their mobile number and appropriate consent, or where messaging is otherwise permitted.

Message frequency may vary.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

You're In Control

Opt-Out & Help

STOP

To Opt Out

You may opt out of SMS communications at any time by replying STOP to any text message.

After opting out, you may receive a final confirmation message confirming that you have been unsubscribed.

HELP

For Assistance

For assistance, reply HELP or contact Custom Bath & Shower using the contact information provided on this page.

Phone: 844-772-8821

Message frequency may vary. Message and data rates may apply.
Your Information

Privacy Policy

This Privacy Policy explains how Custom Bath & Shower collects, uses, and protects information provided by customers, prospective customers, and website visitors.

Effective Date: October 8, 2026

Information We Collect

We may collect information that you voluntarily provide when you contact us, submit an enquiry, request a quote, schedule an appointment, or work with us on a project. This information may include:

  • Name
  • Email address
  • Mobile number
  • Address
  • City
  • Project details
  • Appointment details
  • Service enquiry information
  • Communications submitted to the business

How We Use Information

Information we collect may be used to:

  • Respond to enquiries
  • Provide quotes or requested information
  • Schedule appointments
  • Coordinate remodeling services
  • Provide project or service updates
  • Provide customer support
  • Operate business systems
  • Maintain appropriate business records

SMS & Mobile Information

If you provide your mobile number and consent to receive text messages, we use your mobile number to send SMS communications related to your enquiry, quote, appointment, project, or customer support needs, as described in our SMS Terms & Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS consent and opt-in information will not be shared with third parties for their own marketing purposes.

Information sharing described in the section below excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary for service providers that help us deliver the messages you have requested.

How Information May Be Shared

We do not sell your personal information. We may share information with trusted service providers only when necessary to:

  • Deliver requested services
  • Operate systems
  • Facilitate communications
  • Process business operations

These service providers are permitted to use information only as needed to perform services on our behalf. We may also disclose information where required by law or to protect the rights, safety, or property of our customers, our business, or others.

Data Protection

We use reasonable administrative, technical, and organizational measures designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information.

Your Choices

  • You may opt out of SMS communications at any time by replying STOP to any text message.
  • You may reply HELP to any text message for assistance.
  • You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and our record-keeping obligations.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Custom Bath & Shower by phone at 844-772-8821 or by mail at one of the addresses listed in the Contact section of this page.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Text Message Program

SMS Terms & Conditions

Program Description

Individuals who provide a mobile number and applicable consent may receive SMS messages from Custom Bath & Shower. Messages may include:

  • Enquiry responses
  • Quote-related communication
  • Appointment information
  • Scheduling updates
  • Service reminders
  • Project-related updates
  • Customer support
  • Follow-up regarding an existing request

Program Disclosures

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out.
  • Reply HELP for assistance.
  • Wireless carriers are not responsible for delayed or undelivered messages.
  • Participation in SMS communications is voluntary.
  • Consent to receive SMS messages is not a condition of purchase.
  • Mobile information will not be shared with third parties or affiliates for marketing purposes.

Opting Out & Getting Help

You can cancel SMS communications at any time by replying STOP to any message. After you send STOP, you may receive one final message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us unless you opt in again. For help, reply HELP to any message or call 844-772-8821.

Privacy

Your mobile information is handled in accordance with our Privacy Policy. SMS consent and mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Using Our Website

Terms & Conditions

By using this website, you agree to the following Terms & Conditions. Effective Date: October 8, 2026.

Informational Use of the Website

This website is provided for general informational purposes about Custom Bath & Shower and our bathroom remodeling services. Content on this website does not create a contract or service agreement.

Accuracy of Content

We make reasonable efforts to keep website information accurate and current. However, content may contain errors or become outdated, and we may correct or update information at any time without notice.

Service Availability

Services, products, and options may vary by location and are subject to availability. Not all services may be available in every area we serve.

Bathroom Remodeling Services

All remodeling work is governed by the specific written agreement between Custom Bath & Shower and the customer. The terms of that agreement control over any general information on this website.

Quotes & Project Information

Quotes, estimates, timelines, and project details are based on information available at the time they are provided and may change following an in-home assessment or changes in project scope, materials, or site conditions.

Business Communications

By contacting us, you agree that we may respond using the contact methods you provide, such as phone, email, or mail, for purposes related to your enquiry, project, or customer relationship.

SMS Communication

Text messaging is governed by our SMS Terms & Conditions and Privacy Policy. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Intellectual Property

Website content, including text, logos, graphics, and images, is the property of Custom Bath & Shower or its licensors and may not be copied or reused without permission.

Third-Party Services

This website or our communications may involve third-party services, such as messaging or hosting providers. We are not responsible for the content, policies, or practices of third-party websites or services.

Limitation of Responsibility

To the extent permitted by law, Custom Bath & Shower is not responsible for damages arising from the use of, or inability to use, this website or its informational content. Nothing in these terms limits rights that cannot be limited under applicable law.

Updates to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page, and continued use of the website after changes are posted indicates acceptance of the updated terms.

Questions

Questions about these Terms & Conditions may be directed to Custom Bath & Shower at 844-772-8821 or at the addresses listed below.

Get In Touch

Contact Custom Bath & Shower

For questions about our services, this policy, or SMS communications, please contact us using the information below.

Phone

844-772-8821

Iowa Office

1370 NW 114th St., Suite A
Clive, IA 50325

Texas Office

955 W John Carpenter Fwy., Suite 100-903
Irving, TX 75039